Founded in 2008 by Albert Feng, Milanoo .com is a leading online retail store based in Chengdu, China specializing in selling men’s and women’s clothing, wedding and special events items, cosplay costumes and a wide variety of other products. We always strive to provide our customers with high quality products at a competitive price and catered to their explicit needs. As we pride ourselves on being on the pulse of world fashion, we are always willing to share our thoughts and ideas with you on our website and are committed to building our 'Passion for Fashion' philosophy.
Our customers may be from all corners of the planet, have different languages, traditions and ways of life but they are united by our website. Every day thousands of customers connect through social media outlets such as Facebook, Youtube, Twitter and Pinterest to discuss all things Milanoo . It has been great to have these customers stick with us throughout our journey and we always welcome new customers to join us at anytime.
Advice is always offered by our highly trained (and extremely fashionable!) customer service team. We will give you honest opinions for questions regarding suitability and differing styles. This is also part of the service of our 24/7 customer service team. Not only to problem solve but also to enhance your shopping experience.
Here at Milanoo we realize that only high quality products will get our customers coming back for more. Therefore our manufacturing teams are always hand picked and the items go through strenuous checks to ensure that it is a quality product that is being delivered every time.
We cherish your opinion and advice and believe it is vital to ensure we grow and develop. You can find us through the “Contact us” section in the Milanoo Help Center.
Milanoo’s Core Values
We have a set of values at Milanoo that distinguish us from other companies. These are the four core values we live by:
- The customer always comes first
- Creating a great environment for Milanoo employees will in turn improve the shopping experience of our customers.
- Always be reliable, honest and open.
- Encourage the customer to be themselves and to shop for items they will love.